Spokane Home Healthcare

Employed from April 2002 – September 2003

Collections: Reducing DSO, working to lower 120+ day and overall aging, payment posting.

Quality Control: Insurance verification, RX/authorization requests, held/suspended sales, pricing, HCPC coding, ICD9 coding, and following through on denials.

Customer Service: Answering customer inquiries, assisting with phones, general data entry, typing, filing, fax, & multi-function copier. Previous: Filled in as customer service for one month until the position was filled.

Accounts: All Private Insurances, Nursing Homes, WA Medicaid & Indian Health.